Introduction

1. This is the external Privacy Policy of Banxso International (Hereafter The “Company”), that is operated by Éclat Technologies Limited, 14 Poudriere Street, Premier Business Center, 10th Floor, Sterling Tower, Port Louis, Mauritius. Registration Number: C201262. The Company is authorized and regulated by the Financial Services Commission (“FSC”) of Mauritius with License Number GB23201707 as an authorized Investment Dealer.

2. The Company’s Privacy Policy generally describes how we manage all information that we record about you and that it covers both information that could identify you and information that could not.

3. This Policy must be read together with our Terms and Conditions and any other documents or agreements between Banxso and you that describe how we process your Personal Information.

4. In this Policy, the words “Banxso” “we” or “us” refer to Banxso International.

Our Commitment

5. We are committed to protecting your privacy and confidentiality. We understand that all users of our website and Services are quite rightly concerned to know that their data will not be used for any purpose, unintended by them, and/or will not accidentally fall into the hands of an unauthorised third party.

6. We implement increasingly stringent measures to comply with applicable legislation. Our goal is to comply with the law of every jurisdiction, in which we aim to do business. If you think it fails to satisfy the law of your country, we would like to hear from you.

7. If you have any questions, if you think our policy falls short of your expectations, or that we are failing to abide by our Privacy Policy, please contact our Information Officer, Aurielle Meyers, at [email protected].

Audience

8. This Policy applies to any person who visits our website, or a person who uses our Services as defined in our Terms and Conditions.
9. By accepting this Policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms, and you consent to providing us with your information voluntarily.

The Personal Information we collect, where we collect it from and the purpose of collection

10. We refer to “Personal Information” in this Policy to refer to Personal Information as defined in applicable law which generally refers to information that can be used to identify you. The Personal Information we collect and how we collect it depends on how you interact with us e.g. visiting our website, corresponding with us, registering for a trading account, or using our Services.

11. We will only use your Personal Information fairly and where we are permitted to do so by applicable law.

12. Where you utilise our Services, we collect Personal Information from directly from you during the registration, including but not limited to your name, email address contact number, financial information and physical address. This information is required to provide Services to you as well as to comply with legislation related to anti-money laundering, counter terrorist financing and similar legislation.

13. Where you register to receive notifications and/or advertisements, we may process your name, contact details and your e-mail address. We will use this information to provide you with the information you provide any related information which we believe may be relevant to you such as advising you of specials and current advertisements. You may request that we stop process your information for marketing purposes at any time. We may send administrative messages and email updates to you about the website periodically.

14. Browing our website: Cookies

14.1 When you visit our website, we may automatically collect, store and use  technical information about your interaction with us which is sent from your computer using Cookies.

14.2 Cookies are small text files that are placed on your computer’s hard drive through your web browser when you visit any website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

14.3 Like all other users of cookies, we may request the return of information from your computer, when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages that you visit whilst you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser) or may remain on your computer until you delete them, or until a defined period of time has passed.

14.4 Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website. Here are the ways we use cookies:

14.4.1 to allow essential parts of our website to operate for you;

14.4.2 to collect information about how visitors use our website. This cookie collects information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, the pages they visited; and

14.4.3 to store your personal information, so that you do not have to provide it afresh when you visit the website next time.

Complaints

15. When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact another person, we may decide to give to that person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.

16. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

17. We undertake to preserve the confidentiality of all the abovementioned information and of the terms of our relationship.

Review or update your Personal Information

18. At any time, you may review or update the Personal Information that we hold about you. To better safeguard your information, we will also take reasonable steps to verify your identity, before granting access or making corrections to your information.

Sharing of your Personal Information

19. Except as set out below, we do not share, sell, or disclose to a third party, any Personal Information collected by us.

20. We may share your information with your employees, suppliers, consultants, contractors, and agents to the extent necessary for us to provide you with Services. Where we do so, we will ensure that the information is only processed in accordance with a written agreement containing the necessary data protection provisions.

21. We will not sell your Personal Information.

22. In some circumstances, we may disclose your personal information with regulatory authorities, by a subpoena or court order, to comply with any law, to protect the safety of any individual or the public, or to prevent violation of our customer relationship terms.

23. You may only send us your own personal information, or the information of another person, where you have their permission to do so.

24. We may transfer Personal Information to recipients (such as service providers) in other countries where the recipient is subject to a law, binding corporate rules or binding agreement which provides an adequate level of protection or is otherwise permitted by law.

Security

25. We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Banxso implements appropriate, reasonable, technical, and organisational measures to prevent the loss of, damage to, or unauthorised destruction of Personal Information as well as unlawful access to or process of Personal Information.

26. All personal information is protected on our secure server and is password-protected. Only Banxso senior IT technicians and our IT service provider have open access to this information.

How long do we keep your information?

27. We only keep your information for as long as it is necessary for the purpose for which we collected the data unless:

27.1 retention is required or authorised by law;

27.2 we reasonably require the record for lawful purposes related to our functions or activities;

27.3 retention is required by a contract between us; or

27.4 you have consented to the retention of the information.

28. Personal information, when destroyed or de-identified, will be in accordance with applicable legislation.

Changes to our Privacy Policy

29. We may change the terms of this privacy policy at any time by updating our website. If you continue using the website, following our change of terms, the changed terms will apply to you, and you will be deemed to have accepted the changed terms. We will notify you of any changes by placing a notice on our website.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

30. We will keep your Personal Information confidential and only share it with others in terms of this Policy, or if you consent to it, or if the law requires us to share it. We may disclose your Personal Information to:
    • The qualification bodies that we partner with to provide you with the Services as further described in the Terms and Conditions on the Platform;
    • Our business partners or third-party service providers and processors in order to provide you with access to the Platform and/or the Services, such as data storage and other necessary service providers, third-party payment processors, etc. in accordance with written agreements with these third parties; Page 9 of 18
    • Legal and regulatory authorities, upon their request, or for the purposes of reporting any breach of Applicable Law;
    • Accountants, auditors, lawyers, and other external professional advisors in terms of written agreements with them;
    • Any relevant party to the extent necessary for the establishment, exercise or defence of legal rights, criminal offences, threats to public security, etc.;
    • Any relevant third party if we sell or transfer all or any portion of our business or assets; and
    • Any relevant third-party provider where our Platform uses third-party advertising, plugins or content.

31. If we engage third-party processors to process your Personal Information, the processors will only be appointed in terms of a written agreement which will require the third-party processors to only process Personal Information in terms of our mandate, use appropriate measures to ensure the confidentiality and security of your Personal Information and comply with any other requirements set out in the agreement and required by Applicable Law.
32. Our Platform may connect to various social media websites or apps, including, but not limited to, Facebook, Twitter, LinkedIn, Instagram. If you want to use the Platform for social media integration, we will share your Personal Information with the relevant social media websites or apps.

Acknowledgment

By utilizing our services, clients affirm their comprehension, understanding, and acceptance of all risks detailed herein. It is strongly recommended that clients consult with professional advisors prior to initiating any trading activities.