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Unrivalled Banxso Support.

We’re here to help you with any questions or problems.

Tell us about the challenges you face and our support team will address your query and respond promptly.

Email Support

Let us know how we can help. Send your request for support to [email protected] and include your full name and contact information.

At Banxso, email requests are typically answered within 24 hours.

Human Support

Banxso offers personal one-on-one support. To meet with a Banxso representative in South Africa please visit our local embassy located at

1 Hood Avenue, Rosebank, Johannesburg 2169, South Africa **

**Due to COVID-19, meetings are by appointment only. Please schedule using the Calendly application.

Telephone Support

Please have all relevant information about your problem ready when calling. All support services are available via telephone at
+27 060 011 1591

WhatsApp / Telegram Support

You can contact us on:

Customer Support That’s Always there for you

Our customer support team is here to help. Whenever you need answers to your questions, we will be there for you to lend you a helping hand.

Here’s what we offer:

Live Chat

Talk directly to our customer support team via our live chat function. Our live chat is available 24 hours, five days a week.

Knowledge Center

Our trading academy contains webinars, articles, daily market reviews, and trading ideas about every aspect of trading and investing.

Banxso | Commission-free Trading | Cryptocurrency | Forex Trading

Trading Tools

Trading Tools - we have all the tools to get you trading like a pro, in no time.