Support

Unrivalled Banxso Support.

We’re here to help you with any questions or problems.

Tell us about the challenges you face and our support team will address your query and respond promptly.

Let us know how we can help. Send your request for support to [email protected] and include your full name and contact information.

At Banxso, email requests are typically answered within 24 hours.

Banxso offers personal one-on-one support. To meet with a Banxso representative in South Africa please visit our local embassy located at

**Due to COVID-19, meetings are by appointment only. Please schedule using the Calendly application.

Please have all relevant information about your problem ready when calling. All support services are available via telephone at
+27 060 011 1591

You can contact us on:

Our customer support team is here to help. Whenever you need answers to your questions, we will be there for you to lend you a helping hand.

Here’s what we offer:

Talk directly to our customer support team via our live chat function. Our live chat is available 24 hours, five days a week.

Our trading academy contains webinars, articles, daily market reviews, and trading ideas about every aspect of trading and investing.

Trading Tools - we have all the tools to get you trading like a pro, in no time.